Returns Policy

This policy covers the returns of goods purchased directly from Hounds of Eden and official stockist as displayed here.

No Quibble Return
All our products carry a 30 day no quibble money back guarantee. If you would like to return a product you have purchased please either email [email protected] or submit a return at https://www.houndsofeden.co.uk/index.php?route=account/return/add

Items returned must be in a new unused condition and should be free from hair and wear and tear. Failure to return collars in a new condition may result in a reduced refund being given.

Damage or Defective Products
On the rare occasion that one of our products arrives with you damaged, please contact us immediately or follow the no quibble procedure above.

If for some reason your product is defective please contact us immediately, you must return the product to us and we will arrange a replacement to be made and sent to you.

Order Error or Product Exchange
If you have ordered the incorrect size or you would like to change to a different fabric after your order has been dispatched or received, please return the product to us as soon as possible (using the information above - No Quibble Return). We will be happy to make changes to your order.

In instances of order error or product exchange requests, the cost of return postage will be invoiced and must be paid before items are returned.


Postage Information

Hounds of Eden takes no responsibility for  returned items lost in the post, it is recommended that items are sent signed for delivery for peace of mind.


If, for whatever reason, you are not 100% satisfied with a product you have purchased please get in contact with us. Even if it is outside the 30 days period we will endeavour to assist in any way we can.




SAMMI Handmade Harris Tweed Dog Collar Red and Grey Tartan pattern. This dog collar has a strong we..

£21.00

DARA Handmade Harris Tweed Tartan pattern with Deep Pinks, Purples, Oranges and Turquoises. This do..

£21.00

MAX Handmade Harris Tweed Traditional Tartan fabric dog collar with strong webbing core, lined with..

£21.00

TOBY Handmade Harris Tweed Turquoise Tartan fabric dog collar with strong webbing core, lined with ..

£21.00

Molly Handmade Harris Tweed Tartan pattern in Purple and Pink. This dog collar has a strong webbing..

£21.00

JOHN Handmade Harris Tweed Dog Collar Traditional Brown Tartan with deep greens. This dog collar ha..

£21.00

HONEYHandmade Harris Tweed Tartan pattern with Yellow, Grey and Red check. This dog collar has a str..

£21.00

BRUCE Handmade Harris Tweed Blue/Turquoise Herring Bone fabric dog collar with strong webbing core,..

£21.00

WINNI Handmade Harris Tweed Purple and Turquoise Tartan fabric dog collar with strong webbing core,..

£21.00

LEO Handmade Harris Tweed Green Herring Bone fabric dog collar with strong webbing core, lined with..

£21.00

GRACE Handmade Harris Tweed Pink fabric dog collar with strong webbing core, lined with black velve..

£21.00

BellaHandmade Harris Tweed Baby Pink Herring Bone fabric dog collar with strong webbing core, lined ..

£21.00

ARTHURHandmade Harris Tweed Navy Blue fabric dog collar with strong webbing core, lined with black v..

£21.00

MONA Handmade Harris Tweed Black & White Houndstooth fabric dog collar with strong webbing core..

£21.00

LAYLA Handmade, Tana Lawn 'Tatum' Liberty of London print floral fabric dog collar with a stro..

£21.00

PATCHY Handmade Tana Lawn 'John' Liberty of London print floral fabric dog collar with strong webbi..

£16.00

ZIGGY Handmade 'Mitsi' Liberty of London print floral fabric dog collar with with strong webbing co..

£16.00

ALIYAHHandmade, Tana Lawn 'Cable' Liberty of London green floral print dog collar with a strong webb..

£16.00

JASMINE Handmade,  Tea Leaves Liberty of London print fabric dog collar with a strong webbin..

£16.00

ROSE Handmade, Ricardo's Bloom Tana Lawn Liberty of London print fabric dog collar with a strong ..

£16.00

About

We are proud to lovingly hand make each collar and lead, here in the UK, using classic designer UK fabrics such as Liberty of London 100% cotton fabric and Harris Tweed which is 100% virgin wool and hand woven in the Outer Hebrides.

Why not treat yourself, your pet or someone you love to an original Hounds of Eden product, and be the envy of others!

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